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Email cancellations@hostagent.net and we will take it from there. Cancellations are processed manually to make sure all of your website assets have been migrated away from our care, to prevent any problems. We cannot cancel any plans covering websites that are still in our care. All services, including websites, email, and more must be migrated away from our care to cancel their corresponding plan. Please reach out to cancellations@hostagent.net to coordinate assistance with migrations, if assistance is needed. See our Terms of Service for details.